Recharge & Billing Policy
M/S. ISWAR AGENCY — Subscription Management & Renewal Terms
01 Service Continuity
To ensure uninterrupted access to our wholesale distribution services and digital tracking tools, all accounts must maintain an active recharge status. M/S. Iswar Agency provides high-performance support that relies on timely account renewals.
Partners will receive automated reminders via SMS and Registered Email exactly 7 days, 3 days, and 24 hours prior to the expiration of their current billing cycle. These alerts are designed to prevent any disruption in supply chain logistics or API access.
Recharge cycles are calculated on a monthly or quarterly basis depending on your partner agreement. Invoices are generated automatically upon successful payment and can be downloaded from the partner dashboard under the "Finance" section.
If a recharge is not completed by the due date, a 48-hour grace period is granted. Post this period, service access will be restricted until the outstanding balance is cleared. Reactivation is typically instantaneous once payment is verified.
We accept recharges via UPI, NEFT/RTGS, and Net Banking. For security, please ensure all transactions are made through the official Iswar Agency payment gateway or to the bank details provided in your authorized proforma invoice.
Any discrepancies regarding recharge amounts or payment failures should be reported within 24 hours to our billing desk at Bhaskarganj Chhak, Balasore. Please keep your Transaction ID ready for faster resolution.